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BellSouth and the Changing Financial Industry
Over the past ten years, the changes in the financial services industry have been dramatic. The influence of technology, shifts in demographics, increased competition and the demands of a global economy have created challenges for every financial institution: banks, brokerage firms, insurance companies, credit unions and others.
There are no signs of a slowdown; if anything, the pace of change is accelerating. This is especially true when you consider the staggering number of mergers and acquisitions in the financial services world. Suddenly, employees are cut, branches closed and operations reengineered. As changes in legislation are implemented, industry consolidation will be even more pronounced.
All the while, your consumers demand more convenience, access, responsiveness and security. The same holds true for the wholesale side of the business. Corporate accounts expect their financial services to be linked to global markets as funds move around the world at the speed of light.
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