The ability of Enhanced 9-1-1 Service to accurately locate the caller who needs help can mean the difference between life and death for a heart attack victim, between the apprehension of a criminal and a clean getaway.

But when a call is made through a PBX, the 9-1-1 dispatcher only receives the phone number and address of the main location.

In a hotel, in an office building or on a college campus, that could mean life-threatening delays while the actual location of the caller is determined.

9-1-1 PinPointSM service extends to all PBX users the ability of E9-1-1 Service to instantly locate the caller.

Many state legislatures, as well as federal regulators, are seriously considering requiring PBX owners to implement Automatic Number Identification and Automatic Location Identification for 9-1-1 purposes.