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The 10 HOT Tips for
Improving Relations with Schools
Warning….warning…tips
will not work if you do not want to improve your relationship with schools…
Prepared
by:
Carol S. Calfee
Coordinator of Integrated Services
Santa Rosa School Board
305 Berryhill Road
Milton, Fl. 32570
850.983.5054
calfeec@mail.santarosa.k12.fl.us
- Become
a Communication Specialist
I
hear it over and over and over and over….,"So, what DO those folks
do out there? They keep taking my kids out of class. How am I supposed
to teach?"
If you are waiting
around for people in a school building to worship you because of all
the wonderful things you do, you are going to have a long wait. School
staff probably won’t take the initiative to ask very many questions.
They have enough on their plates without worrying about what you do.
It is up to you to establish an organized, systematic system for consistent
information flow to the school that you are working with. Some ideas
of what to do include:
- Design a feedback
form for a teacher that reads, "Your student was seen in the
health room today for…and the results were…You might want to be
aware of…. " Following confidentiality guidelines, give teachers
the information that they need to know.
- Attend staff
meetings and give a report on activities at your center.
- Sponsor a short
"health bulletin column" for the school newspaper or Instructional
Television system. Sponsor parent communication articles.
- Make sure a
description of your services is in the student handbook.
- Provide a bi-annual
report that includes a return to class rate, average monthly visits,
common diagnoses and types of services. Tracking this information
over time is the most valuable service you can provide for a school!
- Prepare quick,
one-page description of your program for dissemination to staff
and parents.
- Ditch
the All Chiefs No Indians Theory
If
you operate your services completely independently of the school system,
you will never improve your relationship with the school.
- Consider
setting up an advisory council that involves all levels of stakeholders
in the program – students, teachers, non-instructional staff, parents,
administrators and other community partners. Never leave the door
closed and unattended.
- Consider
asking school staff to complete a customer satisfaction survey.
- Include a "teacher
perception of change in behavior" as part of your evaluation
plan for student outcomes
- Join
the Drive to Accountability
The central force
in school systems across the nation is the drive toward accountability.
Schools are struggling with standards, vouchers, charter schools, school
choice and a multitude of other issues.
- Tie your evaluation
to school needs! Help schools make the connection between comprehensive
school health programs and student achievement.
- Look for ways
to directly tie your activities to School Improvement Plans and
required classroom curriculum. The counselor’s curriculum, physical
education requirements and health requirements are a good place
to start. If you include mental health activities, you are also
covering some of the language arts requirements – especially in
the area of the use of effective language.
- Ask to participate
in "interdisciplinary staffings" for children with special
needs, especially those being served in exceptional student education
programs under IDEA.
- If one of your
goals is dropout retrieval, let the schools know how school-based
and school-linked services are beginning to include children and
youth not in school.
- Generate
Some Warm Fuzzies
There is nothing
that improves relationships faster than offering some services to the
adults on the campus. This one activity alone will help you overcome
the physical barriers that separate you from the rest of the campus,
the leadership struggles, the discussions with the teacher’s union,
the confusion over funding issues and a variety of other barriers that
you face.
- Promote a staff
wellness program. This doesn’t have to be anything fancy. Offer
free blood pressure checks two times per month. Sponsor a guest
speaker on stress. Offer your expertise on any hot topic in the
school.
- Offer to meet
with grade levels to answer questions about their student needs.
- Volunteer for
school events.
- Sponsor a student
club.
- Provide a parent
education program.
- Offer monthly
tips designed specifically for the staff in the form of a newsletter
on healthy diets, weight control, stress, children’s issues, etc.
- Show
Off Your Expertise
Unless
specific staff members have additional expertise, school personnel are
not familiar with your training or your expertise. They don’t understand
what you can and cannot do as part of your job description.
- Look for opportunities
to participate in "cross-training" with school personnel.
The more they get to know you, the more understanding of your role
they will have.
- Attend professional
development away from the campus, but bring those ideas home and
share them! This is lower that criticism of, "Why you are never
in the office…"
- Remember that
most staff members are also parents. If you can provide additional
information relevant to their own children, they will be eternally
grateful.
- Join at the
Hip
The
underlying theme of all of the turf wars and criticism usually stems
from a lack of common mission or vision.
- Pick a topic
that you and the school feel passionate about and create a mutual
mission. Could you work together on violence prevention, increasing
parent involvement, working with children that have asthma, designing
alternative strategies for ADHD students, etc.? Choose something
to move forward on together.
- Ask the school
to include customer satisfaction and the provision of health services
in their annual parent survey. Ask parents if they perceive that
health services impact classroom performance
- Obey
the Chain of Command
There
are folks on the school campus that you need to spend time building
an excellent relationship with. Your administrative staff and your school
counselor are truly the gatekeepers to student services.
- Ask the Principal
to explain his/her responsibilities under "site management."
When you understand this, you will understand why you need to keep
the Principal totally informed of any activities and services you
provide. TRUST IS CRITICAL!! School culture is almost like the military.
There is a distinct chain of command. It is really hard to ask for
forgiveness once a deed is done.
- Ask an independent
arbitrator to assist with developing any agreements that you perceive
as barriers. For example, a local Health Department may assist with
developing a cooperative agreement to cover any confidentiality
issues.
- Respect school
property! Schools have very limited resources. It is so sad when
an argument over copy paper or a disagreement on use of the telephones
leads to a lack of services to students! You may need to develop
a facility use agreement if this is an issue.
- Translate
New Languages
ESE,
LEP, DOE, LEA,
SEA, go away
Schools have
their own language. So do you. Take the time to write down some of the
commonly used terms from your profession. Share them with the school
staff. Ask them to do the same!
-
Be a Gold-Digger
If
you want to cement a place in the hearts of a school, help them find
additional resources to meet their student needs. There is always
a perception that "those people" (you) have more than your
share of resources. You may even have a copy machine!
- Look for opportunities
to assist with grant writing or fund raising.
- Identify additional
community resources that can assist school.
- Recruit mentors
from your colleagues to work with students.
- Make a "donation"
of supplies from your budget to assist with a special project.
- Be Careful
of that Locker Room Language
There is a golden
rule in school systems. "Thou shalt not speak badly of thine
school – no matter WHERE you are." I guarantee that if you
speak badly about the setting you are working in – even if you are six
states away – it will eventually get back to the school! When the stress
gets high and you are about to scream, be careful who you scream at.
Network with professionals in situations similar to yours to blow off
steam. Schools depend on their "good" reputations in a community
to get their work done. One negative statement can cause enough damage
to put your program back many years!
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