The 10 HOT Tips for
Improving Relations with Schools

Warning….warning…tips will not work if you do not want to improve your relationship with schools…

Prepared by:
Carol S. Calfee
Coordinator of Integrated Services
Santa Rosa School Board
305 Berryhill Road
Milton, Fl. 32570
850.983.5054
calfeec@mail.santarosa.k12.fl.us

  1. Become a Communication Specialist

    I hear it over and over and over and over….,"So, what DO those folks do out there? They keep taking my kids out of class. How am I supposed to teach?"

    If you are waiting around for people in a school building to worship you because of all the wonderful things you do, you are going to have a long wait. School staff probably won’t take the initiative to ask very many questions. They have enough on their plates without worrying about what you do. It is up to you to establish an organized, systematic system for consistent information flow to the school that you are working with. Some ideas of what to do include:


    1. Design a feedback form for a teacher that reads, "Your student was seen in the health room today for…and the results were…You might want to be aware of…. " Following confidentiality guidelines, give teachers the information that they need to know.
    2. Attend staff meetings and give a report on activities at your center.
    3. Sponsor a short "health bulletin column" for the school newspaper or Instructional Television system. Sponsor parent communication articles.
    4. Make sure a description of your services is in the student handbook.
    5. Provide a bi-annual report that includes a return to class rate, average monthly visits, common diagnoses and types of services. Tracking this information over time is the most valuable service you can provide for a school!
    6. Prepare quick, one-page description of your program for dissemination to staff and parents.

     

  2. Ditch the All Chiefs No Indians Theory

    If you operate your services completely independently of the school system, you will never improve your relationship with the school.

    1. Consider setting up an advisory council that involves all levels of stakeholders in the program – students, teachers, non-instructional staff, parents, administrators and other community partners. Never leave the door closed and unattended.
    2. Consider asking school staff to complete a customer satisfaction survey.
    3. Include a "teacher perception of change in behavior" as part of your evaluation plan for student outcomes

     

  3. Join the Drive to Accountability

    The central force in school systems across the nation is the drive toward accountability. Schools are struggling with standards, vouchers, charter schools, school choice and a multitude of other issues.
    1. Tie your evaluation to school needs! Help schools make the connection between comprehensive school health programs and student achievement.
    2. Look for ways to directly tie your activities to School Improvement Plans and required classroom curriculum. The counselor’s curriculum, physical education requirements and health requirements are a good place to start. If you include mental health activities, you are also covering some of the language arts requirements – especially in the area of the use of effective language.
    3. Ask to participate in "interdisciplinary staffings" for children with special needs, especially those being served in exceptional student education programs under IDEA.
    4. If one of your goals is dropout retrieval, let the schools know how school-based and school-linked services are beginning to include children and youth not in school.


  4. Generate Some Warm Fuzzies

    There is nothing that improves relationships faster than offering some services to the adults on the campus. This one activity alone will help you overcome the physical barriers that separate you from the rest of the campus, the leadership struggles, the discussions with the teacher’s union, the confusion over funding issues and a variety of other barriers that you face.
    1. Promote a staff wellness program. This doesn’t have to be anything fancy. Offer free blood pressure checks two times per month. Sponsor a guest speaker on stress. Offer your expertise on any hot topic in the school.
    2. Offer to meet with grade levels to answer questions about their student needs.
    3. Volunteer for school events.
    4. Sponsor a student club.
    5. Provide a parent education program.
    6. Offer monthly tips designed specifically for the staff in the form of a newsletter on healthy diets, weight control, stress, children’s issues, etc.
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  6. Show Off Your Expertise

    Unless specific staff members have additional expertise, school personnel are not familiar with your training or your expertise. They don’t understand what you can and cannot do as part of your job description.
    1. Look for opportunities to participate in "cross-training" with school personnel. The more they get to know you, the more understanding of your role they will have.
    2. Attend professional development away from the campus, but bring those ideas home and share them! This is lower that criticism of, "Why you are never in the office…"
    3. Remember that most staff members are also parents. If you can provide additional information relevant to their own children, they will be eternally grateful.
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  8. Join at the Hip

    The underlying theme of all of the turf wars and criticism usually stems from a lack of common mission or vision.
    1. Pick a topic that you and the school feel passionate about and create a mutual mission. Could you work together on violence prevention, increasing parent involvement, working with children that have asthma, designing alternative strategies for ADHD students, etc.? Choose something to move forward on together.
    2. Ask the school to include customer satisfaction and the provision of health services in their annual parent survey. Ask parents if they perceive that health services impact classroom performance
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  10. Obey the Chain of Command

    There are folks on the school campus that you need to spend time building an excellent relationship with. Your administrative staff and your school counselor are truly the gatekeepers to student services.
    1. Ask the Principal to explain his/her responsibilities under "site management." When you understand this, you will understand why you need to keep the Principal totally informed of any activities and services you provide. TRUST IS CRITICAL!! School culture is almost like the military. There is a distinct chain of command. It is really hard to ask for forgiveness once a deed is done.
    2. Ask an independent arbitrator to assist with developing any agreements that you perceive as barriers. For example, a local Health Department may assist with developing a cooperative agreement to cover any confidentiality issues.
    3. Respect school property! Schools have very limited resources. It is so sad when an argument over copy paper or a disagreement on use of the telephones leads to a lack of services to students! You may need to develop a facility use agreement if this is an issue.
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  12. Translate New Languages

    ESE, LEP, DOE, LEA, SEA, go away

    Schools have their own language. So do you. Take the time to write down some of the commonly used terms from your profession. Share them with the school staff. Ask them to do the same!


  13. Be a Gold-Digger

    If you want to cement a place in the hearts of a school, help them find additional resources to meet their student needs. There is always a perception that "those people" (you) have more than your share of resources. You may even have a copy machine!

    1. Look for opportunities to assist with grant writing or fund raising.
    2. Identify additional community resources that can assist school.
    3. Recruit mentors from your colleagues to work with students.
    4. Make a "donation" of supplies from your budget to assist with a special project.
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  15. Be Careful of that Locker Room Language

There is a golden rule in school systems. "Thou shalt not speak badly of thine school – no matter WHERE you are." I guarantee that if you speak badly about the setting you are working in – even if you are six states away – it will eventually get back to the school! When the stress gets high and you are about to scream, be careful who you scream at. Network with professionals in situations similar to yours to blow off steam. Schools depend on their "good" reputations in a community to get their work done. One negative statement can cause enough damage to put your program back many years!