Norstar Compact Integrated Communications System (ICS)
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User-friendly, versatile and remarkably scalable, The Norstar Compact ICS offers small to medium-sized businesses the latest technology, room to grow, and built-in support for a wide range of productivity features.
The Norstar Compact ICS provides:
- Flexibility –add voice or data applications only when your business needs them.
Scalability –expand from four to 8 lines and up to 24 stations –so you can add communications equipment as your business expands.
Support for shared ISDN access between voice and data, videoconferencing capabilities, Internet access; call forwarding, fax switching and a programmable, Automated Attendant features.
Seamless, integrated expansion –to make adding hardware or software to your communications system simple.
Standard Features:
- External Call Forwarding allows employees to forward calls outside your communications system on a set-by-set basis, increasing the potential for every call to be answered and turning out of office time into productive time.
- Integrated Voice and Data Support –Shared ISDN access between voice and data allows you to take advantage of business-enhancing tools like IP videoconferencing –without the additional expense of dedicated lines.
- Computer Telephony Integration – Incoming calls from customers supply account information directly to the computer screen of the employee receiving the call. Your employees spend less time hunting for information and more time providing good customer service.
- Direct Inward System Access (DISA) allows your employees to use system features, dial internal sets directly, and access cost-saving outgoing lines, from outside your communications network.
- Auto Daylight Savings Time, Paging, Music on Hold, Automatic Set Relocation and a host of other features included.
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