BellSouth Business Professional Services Resources include:
Operational consultants
- Analyze your call center
- Benchmark against the competition
- Measure the customer experience
Implementation consultants
- Design your systems, applications, integration, and custom reports
Software developers
- Script, design, and write code for applications
Project managers
- Organize successful implementations
Staging managers
- Test applications and integration to catch problems before final cutover
Integration managers
- Specialize in server platforms and connecting to host platforms
Training consultants
- Teach agents, supervisors, and call center managers how to implement new tools
Technical support
- Resolve system problems in a timely manner
For customers interested in insourcing, outsourcing, and other management services, we have a partner program to offer those capabilities as well.
