BellSouth® MemoryCall®
VoiceMail Services
BellSouth® MemoryCall®
VoiceMail Services provide reliable, flexible messaging for your business.
- Calls are answered with your personal greeting when a live operator isn't
available.
- Callers can leave detailed messages, with a variety of features and delivery
options - from pager notification of messages and receipt confirmation to
group list distribution.
MemoryCall® service offers an all-in-one automated
system for:
- Answering calls.
- Collecting, routing, and replying to messages.
- Broadcasting notices to multiple recipients within your organization.
You never have to worry about power outages or mechanical failures as you
do with traditional answering machines. And depending on the type of MemoryCall®
service you select, you can access a variety of advanced features from your
touch-tone telephone.
- Provide one telephone number for your business and still provide separate
mailboxes for key employees and/or departments.
- Simplify office communications by using Internal Message Manager to send
and reply to fellow employees.
- Ensure that all calls are answered with your personal greeting when a
live operator isn't available.
- Allow callers to leave detailed messages using a variety of features and
delivery options.
- When combined with one or more of our Call Forwarding services, MemoryCall®
VoiceMail Answering Services allow callers to leave messages without having
to endure frustrating busy signals. Messages are automatically forwarded
to your voice mailbox, which features a personally recorded greeting.
- MemoryCall® Business Extension Mailbox allows
you to divide a single voice mailbox into a main mailbox and up to three
sub-mailboxes - each with its own personal greeting and password. Employees
don't have to wade through all the messages sent into the company just to
receive their own messages.
- MemoryCall® Flat Rate offers the features and
flexibility of MemoryCall® Answering Service plus:
- Call Return to Operator gives callers the option to press "0"
to be routed to a receptionist or live answering service.
- Urgent/Private Message Flag lets you mark a message as "urgent"
or "private" so that it cannot be forwarded from the recipient
to anyone else.
- Pager Notification works in conjunction with your pager to alert you
of all or just urgent messages.
- MemoryCall® Deluxe offers the capabilities of
MemoryCall® Flat Rate with the following added
features:
- Internal Message Manager allows you to send and reply to fellow employees
using BellSouth MemoryCall® VoiceMail Services.
- Future Delivery enables messages to be delivered up to 30 days from
the date they were recorded. Up to five "future delivery"
messages may be pending at a time.
- Group Distribution allows you to send the same message to many individuals
at one time. You may have up to ten distribution lists with each list
capable of handling 25 mailbox subscribers.
- Message Confirmation lets callers who are on BellSouth MemoryCall®
VoiceMail Services request a confirmation of message and/or notification.
- Call Forwarding Busy prevents busy signals by forwarding calls to your
voice mailbox when you're on the phone.
- Call Forwarding Don't Answer forwards calls to your voice mailbox when
you're unable to answer.
- Call Forwarding Variable enables you to activate Call Forwarding at your
discretion by dialing an activation code, then turn it off using a cancellation
code.
- Message Waiting Indicator notifies you of new messages via a stutter tone
when you pick up the telephone receiver.
- Reduces downtime spent managing messages - with MemoryCall®
Business Extension Mailbox, employees don't have to wade through all the
messages sent into the company just to receive their own.
- Improves privacy by allowing you to mark a message as "urgent"
or "private" so that it cannot be forwarded from the recipient
to anyone else.
- Eliminates worries about power outages or mechanical failures.
- Enhances customer satisfaction because callers can more easily leave messages
for their desired parties.
- Improves customer service because messages are never missed.
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