Presented below are study guides and a test matrix for AT&T employment testing.  Each study guide is designed to give a job candidate a better idea of what the test is like and to inform a candidate about how he or she can better prepare for the test. The test matrix shows a list of job titles in alphabetical order with the corresponding test requirements.  Please select a study guide or review the test matrix.

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Test standards are periodically updated to reflect current abilities and skills required for our jobs. Therefore, it may be necessary to meet new test standards, should they be introduced prior to your placement in the job.


Management Test Study Guides
Study Guide Name Updated
Technical Sales Assessment Program (TSA) 4/03


Non-Management Test Study Guides
Study Guide Name Updated
Basic Electricity Test 3/05
Basic Electronics Test 3/05
Consumer Sales Associate Behavioral Event Interview (BEI) 7/02
Large Business Customer Service Associate Behavioral Event Interview (BEI) 3/05
Small Business Sales Associate Behavioral Event Interview (BEI) 6/05
Large Business Service Consultant Behavioral Event Interview (BEI) 3/05
BellSouth Customer-Facing Profile (BSCFP) 7/04
Customer Care Profile (CCP) 7/03
Digital Communications and Computer Literacy Test (DCCL) 11/01
Network Services Administration Test 6/00
Physical Performance Test (PPT) 9/99
QWIZ-Computer Typing Test (Q-CTT) 11/98
QWIZ-Data Entry Skills Test (Q-DEST) 11/98
QWIZ-Ten Key Test 11/98
Regional Sales Manager Interview (RSMI) - MAR 11/03
Regional Sales Manager Interview (RSMI) - Sales 11/03
REPeValuator (CCRE, SRE 1, SRE 2) 7/03
Sales Profile (SP) 9/03
Verbal Spelling Test 1/04
Circuit Layout Assigner Test (CLAT) 5/06
Systems Specialist Technician (SST) 6/07


Non-Management Test Matrix
Updated
Non-Management Test Matrix 1/09