Troubleshoot & Repair
Internet Service
Step 1
Step 2
Step 3
Select Your Service
Diagnose Your Problem
Fix It Now!
Step 2 – Diagnose Your AT&T Internet Services Problem
Choose the problem that is most like what you are experiencing:
FastAccess
®
DSL
»
FastAccess
®
DSL connection does not work.
»
FastAccess DSL connection is responding slowly.
Dial Internet Service
»
Cannot find my local services dial-up number.
E-mail
»
Cannot send or receive e-mail.
»
Having trouble adding an additional AT&T Internet Services e-mail box.
Security
»
Need protection from spyware and viruses.
»
I need help preventing spam.
Additional AT&T help & support options
Visit our online Internet support site at
att.net/support
.
Call
technical support
to report a problem.
Go to
AT&T Help & Support
home.
