ISDN Basics

Integrated Services Digital Network (ISDN) is a high speed, Internet access telephone line that provides two primary channels for communication. These channels permit the connection of more than one device to the line at one time. With ISDN, customers now have the flexibility of performing multiple tasks simultaneously, such as placing a call and sending a fax, or transmitting a data file and receiving a call.


Some of the benefits of ISDN are:

Higher speed
ISDN allows you to send and receive data four times faster than traditional phone lines and modems.

Higher capacity
ISDN has two channels, or paths, for communication. Combined, these channels have the ability to send extremely large or data-intensive files, such as pictures, graphs, audio or video!

Higher quality sound and data
ISDN is digital. Digital means fewer errors when sending or receiving files, as well as crystal-clear voice and sound transmission.

Higher feature functionality
An ISDN line can be configured with many of the features and services that you currently use with your traditional phone service, such as Call Forwarding, Three-Way Calling, CallerID, Call Waiting, and Call Hold.

Higher productivity
Because ISDN has two communication paths, you can perform multiple tasks simultaneously. For example, you can send a data file and receive a phone call at the same time without the phone call disrupting the data transmission. This capability increases your productivity, ultimately saving you time and money.

Increased cost-efficiency
For many BellSouth customers, ISDN is the most cost-effective and efficient telecommunications service available.